New Consumers Energy assistance program

LANSING, Mich. (WOOD) – Consumers Energy continues to help its customers during this very cold winter season.

The utilities company held a news conference Wednesday and said natural gas use is up about 26 percent this year. The cost for natural gas, though, is at its lowest level in a decade, with total costs 9 percent lower than in 2013.

Consumers Energy has launched the Severe Weather Assistance Team (SWAT) – a dedicated call center with solutions and ideas for customers to manage their energy bills.

Officials say turning down your home’s thermostat by one degree when you are not home, or at night, will help you save 1-3 percent on your next bill. Some other tips include closing your drapes and sealing off the gaps around your doors to the outside.

Consumers Energy also has its Consumers Affordable Resource for Energy (CARE) program available to provide a variety of assistance through paying past due balances and offering monthly bill credits, basic tips for energy savings, and opportunities for energy-efficiency upgrades.

For more information about all of Consumers Energy’s services, call 1.800.477.5050.

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Online:

Consumers Energy website

Consumers Energy Payment Assistance Programs

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