CARSON CITY, Mich. (WOOD) — More bank card numbers used at a Carson City grocery store have been compromised, police say.
In February, the bank card information of more than a dozen people who shopped at the Carson Village Market near the small Montcalm County town was stolen. That information was used to make fraudulent purchases in the Detroit area.
Inside woodtv.com: Credit card info thefts at Carson Village Market
The market told authorities hackers compromised its servers and stole credit and debit card information. It also said that the problem had been resolved and customers were no longer at risk.
That, apparently, was wrong.
The Carson City Police Department said in a Monday post on its Facebook page that more financial information was compromised over the weekend. Village Market’s server was taken offline to prevent further security breaches.
Davina Davidson’s was among the first batch of compromised information. Someone charged hundreds of dollars to her account — though she got her money back after she noticed the unauthorized charges at Detroit-area stores.
“We got the fraud alert two Sundays ago and they immediately canceled our cards and we have two other banks here in town and also canceled those cards,” Davidson told 24 Hour News 8 Thursday.
Since then, she has avoided using her debit card at the Village Market, though she still shops there.
“It’s all over the community. I think a lot of the people right now are using cash for a couple of reasons: One, it’s safer. Two, they don’t have their cards,” she said.
Village Market Manager Matthew Berry said he and some of his employees were also victims and that he was also told the problem had been resolved.
“We were assured from our IT department that we were back up and running; we were secure. We took and rebuilt an entirely new server with state-of-the-art encryption,” he said.
In a March 4 Facebook post, Carson City PD said it had received more reports of fraudulent purchases stemming from the initial incident. Police advised anyone who shopped at the Village Market between Jan. 1 and now to close their cards and get new ones.
“It’s a lot less hassle to do that than try and get your money back,” the police department said.
Police say victims who have already filed a police report do not need to file another.
“It is saddening. Small businesses are struggling to stay afloat with the large big box stores, so we really want this store to be in our community and we continue to go there. So it is very sad to us,” Davidson said.