JACKSON, Mich. (WOOD) — Consumers Energy is warning customers about a scammer calling customers, demanding an immediate payment over the phone using a prepaid credit card.
Consumers Energy says in first two months of 2015, customers have reported 241 scam calls. Ten of those customers have given nearly $13,000 to criminals, according a Consumers Energy news release.
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The energy provider never demands payment using only a prepaid credit card, and Consumers Energy is telling customers to never pay over the phone using a Green Dot card or any other pre-paid credit card.
Any customers who believe they may have been victims of this type of scam should call Consumers Energy at 800.477.5050.