BBB warns of shady phone solicitations

GRAND RAPIDS, Mich. (WOOD) — The Better Business Bureau of West Michigan is warning consumers to watch out for a magazine subscription company that says you owe money for magazines you never agreed to buy.

The BBB says that just in the past couple months, it taken13 complaints American Readers Source, which lists its address as a mail forwarding location in Grandville. The BBB hasn’t been able to find its actual location.

ARS claims to have sold people magazines and then demands money. It claims to have recorded phone conversations verifying contracts even though it doesn’t. Some callers have heard from a debt collectors trying to get more than $1,000 ARS says it is owed.

Apparently, in some cases, ARS also poses as an insurance company to get billing and home address information.

The BBB advises just hanging up on a call from ARS. Anyone who gets a call from ARS could contact the BBB and the Federal Trade Commission.

The BBB reminds consumers to be very careful and cautious about phone solicitations. The Federal Trade Commission says debt collection and phone fraud are ranked at the top of the list of complaints by Michigan consumers.

You can always check out who you are doing business with at the BBB’s website.

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