CALHOUN COUNTY, Mich. (WOOD) — Calhoun County Consolidated Dispatch has been added to the growing number of communities offering the new text-to-911 feature.
The service allows people in an emergency situation to send a text message to 911 from their phone within Calhoun County. Officials say the new service can help people with hearing disabilities or for people in an emergency situation such as domestic violence, a robbery or a break-in where talking on the phone could endanger the caller.
Calhoun County Consolidated Dispatch has been testing the Text-to-911 service since early March.
The text will be handled similarly to a traditional phone call. The most important information when placing a text is the location of the emergency.
The text-to-911 service uses SMS and can’t receive pictures or videos. If you attempt to send a text and the service is not available, you will receive an auto-reply message advising it is not available and to make a voice call.
Dispatch officials say call if you can, text if you can’t.
The following counties are currently accepting texts-to-911: Eaton, Lake, Lapeer, Macomb and Oakland.
Allegan, Kent and Ottawa counties are working to get the service.