GRAND RAPIDS, Mich. (WOOD) — Nearly 1.5 million Chrysler vehicles are being voluntarily recalled, because they can be hacked remotely through the entertainment system. A local auto analyst told 24 Hour News 8 that he thinks this recall will be good for consumers and the auto industry.
“I think that this whole recall is going to send a message to the other automakers, ‘boy we better figure out very quickly how to prevent this sort of thing from occurring in the future,” said Jim Gillette. Gillette has worked in the auto industry for 30 years.
He acknowledged that there have been more recalls lately, and says there are a couple of reasons for that. Recalls didn’t exist until the past forty years or so, and with new technology comes a new host of problems.
“There’s been a much higher awareness of this and there’s been a push to fix these problems very quickly. Recalls, from that standpoint, are very good and people shouldn’t say, ‘oh my goodness I’m hearing a lot of recalls that must mean the quality is going down. The quality isn’t going down, the quality is going up what’s happening is the complexity of the automobiles is increasing greatly,” said Gillette. “Cars up until 25 years ago were relatively simple, cars today are enormously complex.”
Gillette says the consumer benefits from the increased technology. He said while it does pose a new set of problems, it also means cars are safer, and more fuel efficient.
Chrysler will mail a USB fix, to patch the software, if a vehicle is on the recall list, or, you can download the software yourself online to fix the issue. That option took 24 Hour News 8 about two hours, a computer with an Internet connection and a lot of patience.
Gillette said it’s important to get the problem fixed, but it doesn’t have to be immediately.
“You’ll get a recall notice. Until then, I think the chance of you having a problem with it is far less than getting struck by lightning,” said Gillette. “Life is good, but we’ve got these other dangers that are beginning to occur and we can’t make too much light of them. What we have to do is constantly be aware that there have to be fixes for these problems.”