LANSING, Mich. (WOOD) — An ongoing feud between Hewlett Packard and the Michigan Secretary of State’s Office over a computer source code is leading to an online detour for drivers.
The Secretary of State’s Office said its online renewal services will be unavailable for the next few days due to extensive maintenance.
The Express SOS is expected to be down from 12:05 a.m. Thursday through 2 p.m. Sunday.
The state paid more than $30 million to HP in what is known as the “BAM” project, short for Business Application Modernization.
The contract was originally awarded to Electonic Data Systems (EDS), which was eventually purchased by Hewlett Packard. However, HP was fired by the state last year before a third project was completed, citing missed deadlines and problems with the $40 million project.
“We continue to look for a replacement for the failed HP system that will provide a permanent solution to make sure Michigan residents can hop online instead of having to go in line,” said Secretary of State Ruth Johnson in a news release. “In the meantime, we’re doing all we can to ensure the existing systems work as effectively and conveniently as possible.”
During the scheduled maintenance, customers can still renew their license plate tabs or watercraft registration online using an alternative online renewal system which is available by clicking on “Online Services” at michigan.gov/sos.