(AP) — United Airlines executives say it’s too soon to know if last week’s dragging of a man off a plane is hurting ticket sales. The chief executive says no one will be fired over the incident.
CEO Oscar Munoz and other executives apologized again on Tuesday before discussing the airline’s latest financial results with analysts and reporters.
Munoz says he takes full responsibility “for making this right” after the April 9 incident aboard a United Express plane in Chicago. He says the airline will have more to say later this month after it finishes a review of its policies on overbooked flights.
Dr. David Dao was removed from the plane after he refused to give up his seat on the full flight from Chicago to Louisville to make room for four crew members. In widely distributed cellphone video, Dao can be seen being pulled from his seat and dragged away by airport police officers, his face bloodied.
Dao suffered a “significant” concussion and broken nose, and he lost two front teeth, one of his lawyers said.