State: Inappropriate care, discipline at Hudsonville day care

Creative Kids Day Care, Hudsonville
Creative Kids Day Care in Hudsonville. (Oct. 11, 2017)

HUDSONVILLE, Mich. (WOOD) — State inspectors cited a Hudsonville day care center for multiple violations, including yelling at children and using “time out” on toddlers too young for that type of discipline.

Creative Kids Day Care is located at 5692 School Ave. in Hudsonville.

“Methods of discipline have been used that are not positive in nature,” wrote Jessica Miranda-Bevier, a licensing consultant with the Michigan Department of Licensing and Regulatory Affairs.

Creative Kids Day Care, Hudsonville

“Diane Newenhouse and Caregiver 8 did not provide appropriate care and supervision by yelling at children. They are not interacting with children in a positive manner,” Miranda-Bevier added in the report.

Newenhouse, who owns the center, denied the allegations.

Regulators also cited Creative Kids for not have enough caregivers for the number of children, interfering with the state’s investigation, using unsafe sleep practices, and allowing staff to smoke on the grounds of the facility.

The center was also cited for violating the state’s hand-washing rule.

Creative Kids Day Care, Hudsonville

During an on-site inspection in August, a licensing consultant witnessed a caregiver fail to wash her hands after changing a child’s diaper.

The inspector who conducted the investigation recommended that LARA put Creative Kids on a six-month provisional license and increase its monitoring of the center. LARA spokesman Pardeep Toor told 24 Hour News 8 Wednesday that Creative Kids submitted a corrective action plan that was approved by the state.

The state investigated but did not substantiate allegations of rough and aggressive handling of children.

A meeting for parents was held Wednesday evening.

“My parents will be taken care of. We will talk to them,” Samantha Newenhouse, the program director for the day care, told 24 Hour News 8.

24 Hour News 8 spoke to several parents whose kids go to the day care, as well as two who pulled their child out even before learning about the report. None of the parents wanted to share their experience on camera, some citing concerns over potential retaliation.

But some parents came to the day care’s defense.

“As somebody who has been so happy with the care our children have received, it’s shocking. I don’t believe my children are in any sort of danger. They’ve always received great care,” mother Ali Brendert said after picking up her two daughters from the day care Wednesday.

Her eldest, Millie, 4, has attended Creative Kids since she was 2 months old.

“The infant room helped me figure out how to do solids, how to deal with diaper rash. Not just taking care of my kids, but helping me,” Brendert added.

–24 Hour News 8’s Heather Walker and Lynsey Mukomel contributed to this report.