BBB investigating abrupt shutdown of Kent Co. yoga studio

GRAND RAPIDS, Mich. (WOOD) — The Better Business Bureau is investigating after a Grand Rapids-area yoga studio abruptly closed its doors.

The investigation centers around Bikram Yoga Grand Rapids, located at 4547 28th Street in Kentwood.

According to the BBB, the franchised studio was sold in 2017 by Brandon Kietzman to a man named Alexander. In October, Alexander allegedly went out of town for the weekend and didn’t come back.

Customers who paid for yoga classes have not been refunded and employees have not received paychecks. When customers and employees tried to get more information from Kietzmen, who also owns Bikram Yoga Traverse City, he was reportedly not very helpful.

Phil Catlett, the BBB president, said the owner could face some litigation but there might not be much the victims can do in this case.

“It happens all the time with businesses that close and people are left without much because you just in essence become an unsecured creditor,” Catlett said. “They’re independent contractors as I understood it, anyone that worked there was an independent contractor and so that was a contractual relationship that it could be a civil action not criminal action.”

The BBB advises customers who have an issue with a health club or a membership to file a complaint online. Customers can also report a sudden business closure complaint to the Michigan Attorney General’s Office.

It also advises employees and consumers to pay attention to signs that a business may be closing and to read contracts thoroughly.



Better Business Bureau of West Michigan